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Welcome to Your web reputation solutions

We deal with issues relating to web reputation and frequently talk to people whose business or person has been harmed by online defamation, anonymous or not. In our experience the legal route often does not work for people because even if there is an unfair comment and the facts are all on your side, a court judge can rule against you. If you take the action to court, it can cost a huge amount in legal fees. If you win, there’s nothing to prevent other people slandering you using the veil of the internet.

We can offer advice on how best to protect your website’s reputation in the dog-eat-dog world of online business. How can you decide which reputation consultant you should go for?

You need to ask if the person you are considering is just a salesman who will fob you off and even sound impressive at first but will later down the line, after several hundreds of pounds, offer you no solutions.

You need to consider whether the price they offer is reasonable and fair, founded on the work they promise to do and the work they actually manage to do. Perhaps ask them about credentials and reviews from previous clients. If they are evasive, then they might not be the person for you.

You should ask if they are using the latest technologies to reach their web reputation solutions. Have their solutions been proven to be effective?

Are they willing to meet you in person? If not, and especially if they are pushing for you to make a first payment, then be very wary of going into business with them.

Frequently there is confusion about the variations between defamation, libel and slander. Normally, courts deal with defamation on the internet similarly to defamation in “the real world”. But there are differences which should be understood when the untrue statements are put online.

Defamation: An unprivileged and untrue statement which can harm the reputation of an individual or company. This is a general term for both slander and libel.

Libel: Defamation which is put down in words, for example on a web site. Most internet defamation takes place through libel by writing on a web page, article, bulletin board forum, review, recommendation or blog post.

Slander: This is defamation that is voiced, such as through a video, a podcast or even an audio file.

Online slander, libel or defamation is a very grave business. If you have been defamed on the internet, you need to recognise your options and ensure your initial step is the correct one. There are many ways to deal with this problem. As an internet defamation lawyer, I am not often able to tell a potential client what they can do out of the gate. You have to investigate the matter and discover all of the small details.